Welcome to AROAK shopping website

The AROAK shopping website (also known as the AROAK website, App and other platforms, hereinafter referred to as the "Website") is an e-commerce platform operated by Weiyi International Development Co., Ltd. (hereinafter referred to as the "Company") and is governed by the terms of use of this website and Other relevant specifications or announcements will provide you with relevant services.

Before your first purchase, please read and agree to the terms of use of this website in detail, and then fill in your basic information to complete the shopping process.

By completing the aforementioned shopping process, it means that you have read, understood and agreed to accept all the contents and agreements of the terms of use of this website. If you do not agree with all or part of the terms of use of this website, please do not fill in the basic information and complete the subsequent shopping process.

You agree that the company has the right to adjust the terms of use of this website at any time in response to operational needs. The company will not notify you individually unless it has a significant impact on your completed shopping rights.

The latest content of the terms of use of this website will be published on the homepage of this website or the link to the registration page. You can read it in detail before each purchase to protect your rights. Your continued use of this website service after any modification or change will be deemed that you have read, understood and agreed to accept the relevant modifications and changes.

If you do not agree to the modification or change of the terms of use of this website, please stop using the related services of this website.

If you are under the age of twenty, please be accompanied by your parent or guardian, read the terms of use of this website in detail and agree before proceeding with the relevant shopping process.

You and your legal representative or guardian agree that subsequent shopping on this website is necessary for daily life, and you guarantee that you have obtained the consent of your legal representative or guardian.

1. Account number and password

1. In order to ensure the security of transactions, this website will use the email address or mobile phone number you filled in the application as an account, and you will select a set of passwords for personal login identification. You can change your personal password as needed. Do not use the same password as on other websites, and change your personal password frequently to maintain the security of your account.

2. You agree to be responsible for the safekeeping and confidentiality of your account and password, including but not limited to: not leaking your account or password to a third party, not sharing your account or password with others, logging out of this website in a timely manner, etc. Unless it is proved to be illegal use by a third party, you must take full responsibility for the use of the correct account and password you set to log in, and you may not deny the transaction arbitrarily.

3. You declare and guarantee that the basic information you fill in is your correct and complete information, and you are not allowed to use other people's information. If there is any violation of the previous guarantee, the company has the right to suspend or terminate your account and refuse you to use the company's information. Serve.

4. If your account is used fraudulently or misappropriated, you should notify the company immediately to avoid further damage. The company will assist in suspending the transactions and subsequent use of the account, and after clarifying the account usage issues, we will reset the password and activate it according to your request.

2. Personal data protection

The Company collects, processes and uses your personal information for the purpose of providing the Company's related services and marketing every time you make a transaction or participate in an event. For information about personal data, please refer to the AROAK Privacy Policy.

The Company will abide by the provisions of relevant laws and regulations on personal data protection and will not illegally use your personal data except in accordance with the terms of use of this website, privacy policy or legal regulations. Under the following circumstances, our company may provide your personal information to relevant authorities, or a third party that claims that its rights have been infringed and submits official documents to the judicial authorities:

1. In accordance with laws or requirements based on legal procedures by the police, judicial organs or other competent authorities.

2. To protect the legitimate rights and interests of other customers or third parties in emergencies.

3. To maintain the normal operation of this website.

4. Necessary information on cash flow, logistics or other third parties or cooperative vendors to provide the company's related services.

5. The user has any violation of government laws or the terms of use of this website.

This website may contain links to other websites due to advertising or other cooperative promotions. If you click on these links to other websites, the terms of use and privacy policy of this website do not apply. You must judge by yourself whether the relevant terms of the website adequately protect your rights and interests, and then decide whether to use the website's services.

Participation and notification methods

You agree that all transactions between you and the Company related to the use or purchase of this website shall be expressed by e-mail. The Company may notify you of its intention by email, and you may also notify the Company of its intention through this website.

4. Transaction Notes

The number of products provided on this website is limited. Please complete the ordering process as soon as possible after selecting. Placing it in the shopping cart does not mean that you have completed the ordering. If other users have completed the ordering process before you complete the ordering process, the system will notify you. Your item has been sold, please remove it from the shopping cart.

You must place an order based on the confirmation of product quantity and price mechanism provided by this website. Our company will not accept your order unless it is rejected with legitimate reasons within 2 working days after the order is placed. However, if you have paid, the transaction will be deemed to be established unless otherwise provided by law.

This website may set an upper limit on the quantity that individual consumers can order each time for specific products. When an order is placed that exceeds the upper quantity limit or the same consumer places multiple orders with multiple accounts, this website is only responsible for shipping to a single consumer in accordance with the upper limit of quantity.

The delivery of the products on this website is based on the method you choose and specify when ordering. The pricing of the products does not include shipping costs. However, if you meet certain event discount conditions, the company will bear the freight according to the product shipping method you choose. If you do not meet the conditions for the shipping discount due to the return of some products, the company will charge the original shipping cost of the order from the refund amount when you cancel the contract (the shipping cost shall be subject to the announcement on the website when the order is placed).

You may exercise your right to terminate the contract within the 7-day viewing period after the arrival of the goods in accordance with Article 19 of the Consumer Protection Act.

Please note: The appreciation period is not a trial period and is only used to evaluate whether you purchase the product. If the returned product is not in new and complete condition (including the original packaging of the product), it will affect your right to terminate the contract and receive a refund.

For unfinished matters related to shopping on this website, please refer to the after-sales service and shopping instructions on this website.

5. Intellectual property rights

All content on this website, including but not limited to: product photography, model photos, art illustrations, website architecture, programming, website screen arrangement, design layout, trademarks, other signs or information, etc., belong to our company or relevant rights holders. Objects that possess intellectual property rights according to law are protected by copyright law, trademark law, patent law, trade secret law and fair trade law. They may not be used arbitrarily without the prior permission or authorization of the company or the rights holder to avoid liability for infringement or illegality. .

Mainland, Service Suspension and Disclaimer

The Company will maintain the normal operation of this website using methods and technologies that are generally reasonably expected to be safe. The Company has the right to suspend the provision of all or part of the services of this website in the following circumstances without any obligation to notify you in advance. The Company shall not be liable for any compensation or compensation for any direct or indirect damage resulting therefrom:

1. Relocation, replacement, upgrade, maintenance or repair of the software and hardware equipment related to this website.

2. Service suspension or interruption caused by natural disasters or other force majeure factors.

3. The service is stopped or interrupted due to service interruption of telecommunications or website companies or other reasons not attributable to the company.

4. This website is affected by external forces, causing the information to be displayed incorrectly, or to be forged, tampered with, deleted or retrieved, or the system to be interrupted or unable to operate properly.

5. If a user violates the terms of use of this website or laws, the user's service will be suspended or terminated.

6. Other situations where the Company deems it necessary to suspend or terminate services.

When our company has a foreseeable software and hardware maintenance plan that may cause the website to be suspended or terminated, we will try our best to make an announcement on this website in an appropriate manner before the situation occurs.

7. Dealing with breach of contract

In order to protect the rights and interests of all users of this website, if you have any of the following circumstances, the company may suspend or terminate your shopping qualifications or refuse you to use all or part of the services of this website:

1. Provide wrong or false information to log in.

2. Use credit cards or other financial accounts without your permission.

3. The shipped package is returned due to personal factors, or the number of times it is not picked up exceeds the company's specifications.
(1) If you choose to pick up the goods at a supermarket and fail to pick up the goods at the designated store within the notice period,
(2) If you choose home delivery and pay on delivery, no one will sign or refuse to accept the package when the logistics company delivers it.

4. The company determines that frequent returns are made due to personal factors.

5. Harassment or inappropriate words or deeds towards the company’s customer service department.

6. Other customers who violate the terms of use of this website or legal regulations, fail to comply with the agreement between the parties, and maliciously abuse the service rights.

You agree that our company does not require your consent to suspend or terminate your shopping qualifications in accordance with the terms of use of this website, or refuse you to use all or part of the services of this website, and the company will not be liable to you or any third party. Duty or responsibility.

8. Disclaimer

When you become a user of the AROAK official website ( https://www.aroak.com.tw ), hereinafter referred to as the "Website", you have read and clearly understood this "Disclaimer" in detail and agree that if the following circumstances occur, this The website does not assume any responsibility.

1. The risk of your use of this website will be borne by you personally. The user agrees that the use of various services of "this website" is based on the user's personal wishes, and agrees to bear any risks, including downloading information or pictures from "this website", or The information obtained from the "this website" service will lead to any loss of resources and other consequences.

2. "This website" does not assume any express or implied warranty responsibility for various services. "This website" does not guarantee the stability, security, error-free, and uninterrupted service of each service; users expressly bear all risks of using this service and any damage that may occur.

3. The object information, personal data, uploaded pictures and other behaviors that users fill in on "this website" are purely the user's personal behavior. "This website" does not assume any responsibility for the authenticity or completeness of its content.

4. Any damage, loss, theft or tampering of data caused by force majeure that affects the normal operation of the network, such as computer virus intrusion or outbreak, temporary shutdown due to government control, etc., has nothing to do with "this website".

5. For users who publish or publish false or illegal information, infringe the rights of others, deceive or extort through "this website", it is purely the user's personal behavior. "This website" is not responsible for any disputes arising therefrom. Hereby, statement.

9. Validity, applicable law and jurisdiction of this consent form

If all or part of any provision of these website terms of use is invalid, it will not affect the validity of other agreements. The rights and obligations between you and our company shall be determined in accordance with the terms of use of this website and relevant applicable announcements or specifications of this website. If any dispute occurs, you can lodge a complaint or reaction to the customer service contact information recorded on this website. Both parties should uphold the utmost sincerity and resolve the dispute through negotiation based on the principles of good faith, equality and reciprocity. If the dispute still cannot be resolved through negotiation, both parties agree that the New Taipei District Court of Taiwan shall be the court of first instance jurisdiction, unless otherwise provided by law.
If there is anything unsatisfied in this consent form, it will be interpreted, supplemented and handled in accordance with the laws of the Republic of China.